Terms of service

Terms of Service

Last Updated: 11-06-2026

Welcome to Cookraa.shop ("Cookraa", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing or using Cookraa.shop, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility and Account Terms

By using our website, you represent that:

  • You are at least 18 years of age.

  • You have the legal capacity to enter into binding agreements.

  • The information you provide is accurate, complete, and current.

  • You are responsible for maintaining the confidentiality of your account information and password.

You are responsible for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Products and Services

Cookraa.shop offers kitchen and home-related products through its online store.

We reserve the right to:

  • Modify or discontinue products at any time.

  • Limit quantities purchased per customer.

  • Restrict sales to specific individuals, regions, or jurisdictions where permitted by law.

All product offerings are subject to availability.

3. Pricing and Payment

All prices displayed on Cookraa.shop are listed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

By placing an order, you agree to pay:

  • The product price

  • Applicable shipping charges

  • Applicable taxes and fees

Payments are processed through secure third-party payment providers.

We reserve the right to cancel any order if:

  • Payment cannot be verified

  • Fraudulent activity is suspected

  • Pricing errors occur

  • Product availability changes unexpectedly

In such cases, any amount paid will be refunded in accordance with our refund policies.

4. Product Descriptions and Accuracy

We strive to ensure that product descriptions, images, specifications, pricing, and other information displayed on the website are accurate.

However, we do not warrant that:

  • Product descriptions are completely error-free

  • Colors displayed on screens accurately represent actual products

  • All information is always current or complete

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

5. Order Acceptance and Cancellation

Your order constitutes an offer to purchase products from Cookraa.shop.

We reserve the right to:

  • Accept or reject any order

  • Limit order quantities

  • Cancel orders due to inventory issues, suspected fraud, pricing errors, or other legitimate business reasons

You will receive an order confirmation email after placing an order. This confirmation does not guarantee acceptance of your order.

A contract is formed only when your order has been processed and shipped.

6. Shipping and Delivery

We aim to process and dispatch orders within reasonable timeframes.

Delivery times are estimates only and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Operational disruptions

  • Circumstances beyond our control

Cookraa.shop is not liable for delays caused by third-party shipping providers.

Customers are responsible for providing accurate shipping information. Additional charges resulting from incorrect addresses may be the customer's responsibility.

7. Returns and Refunds

Our Return and Refund Policy forms an integral part of these Terms.

Return eligibility, refund approvals, and timelines are governed by our separate Return and Refund Policy available on the website.

We reserve the right to refuse returns that do not meet our return requirements.

Refunds, where approved, will be processed through the original payment method whenever possible.

8. Intellectual Property

All content available on Cookraa.shop, including but not limited to:

  • Logos

  • Branding

  • Product descriptions

  • Images

  • Graphics

  • Website design

  • Text and content

is owned by or licensed to Cookraa.shop and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

9. Prohibited Uses

You agree not to use the website:

  • For unlawful purposes

  • To violate any applicable laws or regulations

  • To infringe upon intellectual property rights

  • To upload malicious software or harmful code

  • To interfere with website security or functionality

  • To collect personal information of other users without authorization

  • To engage in fraudulent or deceptive activities

  • To attempt unauthorized access to systems or networks

Violation of these provisions may result in immediate suspension or termination of access.

10. Disclaimer of Warranties

Cookraa.shop and its services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we make no warranties, express or implied, regarding:

  • Website availability

  • Product suitability for specific purposes

  • Accuracy of website content

  • Uninterrupted or error-free operation

Your use of the website is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Cookraa.shop, its owners, employees, affiliates, suppliers, and service providers shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Special damages

  • Incidental damages

  • Loss of profits

  • Loss of business opportunities

  • Loss of data

arising from your use of the website, products, or services.

In no event shall our total liability exceed the amount paid by you for the product giving rise to the claim.

Nothing in these Terms excludes liability where exclusion is prohibited by law.

12. Indemnification

You agree to indemnify and hold harmless Cookraa.shop and its affiliates from any claims, damages, liabilities, losses, costs, and expenses arising from:

  • Your violation of these Terms

  • Your misuse of the website

  • Your violation of any law or third-party rights

13. Privacy

Your use of Cookraa.shop is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in the Privacy Policy.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Updated versions will be posted on this page with a revised date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, products, or services shall be subject to the exclusive jurisdiction of the courts located in khairtabad,hyderabad,t

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: Cookraa.shop

Website: Cookraa.shop

Email: cookraa.shop@gmail.com

We will make reasonable efforts to respond to inquiries in a timely manner.