Shipping policy

Shipping Policy

Last Updated: 11-06-2026

At Cookraa.shop, we are committed to delivering your orders as quickly and efficiently as possible. Please review our shipping policy below for information regarding order processing, shipping timelines, tracking, and delivery.

1. Order Processing Time

All orders are processed within [1-3 Business Days] after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, sales events, or holidays, processing times may be slightly longer than usual.

If there is a significant delay in processing your order, we will notify you via email.

2. Shipping Methods

We work with trusted courier and logistics partners to ensure reliable delivery.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Courier Partner Delivery

Shipping options available for your order will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times are as follows:

Within India

  • Standard Delivery: 6–8 Business Days

  • Remote Areas: [7–12 Business Days]

Delivery times are estimates only and may vary depending on your location and courier service availability.

4. Shipping Costs

Standard Shipping

No Shipping Cost

Any applicable shipping charges will be clearly displayed during checkout before payment is completed.

We may occasionally offer free shipping promotions at our discretion.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing:

  • Tracking Number

  • Courier Partner Details

  • Tracking Link (if available)

Please allow up to 24–48 hours for tracking information to become active after shipment.

6. Delivery Issues and Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • Natural disasters

  • Government restrictions

  • Incorrect shipping information provided by customers

Cookraa.shop is not responsible for delays caused by third-party courier services once the package has been dispatched.

If your package appears lost or significantly delayed, please contact us and we will assist in coordinating with the courier partner.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

If an incorrect address, phone number, or delivery information is provided:

  • Delivery may be delayed.

  • Additional shipping charges may apply.

  • We may be unable to issue refunds for failed deliveries caused by incorrect information.

Please contact us immediately if you need to modify your shipping details after placing an order.

8. Damaged or Missing Packages

If your order arrives damaged or incomplete:

  1. Contact us within 48 hours of delivery.

  2. Include your order number.

  3. Provide photos of the damaged package or item.

We will review the issue and work toward an appropriate resolution as quickly as possible.

9. International Shipping

International Orders

[Currently Not Available]

OR

[International Shipping Available to Selected Countries]

If international shipping is offered:

  • Delivery times vary by destination.

  • Customers are responsible for any customs duties, import taxes, or local fees imposed by their country.

  • Customs clearance procedures may cause additional delays beyond our control.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Store Name: Cookraa.shop

Email: cookraa.shop@gmail.com

We aim to respond to all customer inquiries as quickly as possible and appreciate your patience and support.